Senior Implementation Manager

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Who we are

Over the course of the past five years, we have grown to a business of over 2000 Instaboxers united by a single purpose; providing the smoothest shipping experience known to mankind. Instabox is a tech/logistics scaleup that wants to change the logistics industry. We are really really fast, both in terms of parcel delivery and when it comes to growing our business. We keep on expanding in the Nordics, partnering with the most recognizable names within the e-commerce space and fulfilling their delivery needs. In light of this growth, we are now looking for an Implementation Manager to come on board and help merchants to implement Instabox technology. That is hopefully where you come in.

What you will be doing

In this role, you will be the bridge between sales, product and tech. Your main focus will be to manage projects with the technical setup of exciting e-commerce websites within the Nordic region. You will perform high quality and have great experience in implementing Instabox solutions and together with the implementation team, you will work with improving and making the integrations better and more efficient. You will be a part of the entire customer journey, from pre-sales to going live and beyond. Working with many stakeholders both externally and internally will therefore be a routine. You will work with both implementing pre-existing systems and completely new integrations together with merchants and partners all around the globe.

Let's get to the interesting part…

Who you are

In order to be successful in this role you will have to be an amazing project manager but also have the capability to understand the technical landscape of e-commerce and logistics. You will be the go-to for any code-related questions from the merchants or third-party systems.

As a person, we are looking for someone who loves details and who can work with multiple projects at the same time. As you will be the bridge between sales and tech it’s important that you, except a technical understanding, also have a commercial understanding that you can communicate with the help of your social skills.

Preferably you have an engineering degree with a couple of years of experience in working with technical projects or integrations.

  • Enjoy fast-paced environments, we are growing super fast!
  • Excellent project management, collaboration, and communication skills
  • You have a creative mind and great problem-solving skills. You enjoy challenges with other words!
  • Ability to build strong, trust-based relationships with many different types of stakeholders both internal and external.
  • You have the capacity to get things done.
  • You are fluent in both English and Swedish or Danish or Norwegian, and it’s a merit if you are fluent in multiple nordic languages.

We are extremely impressed if you have any knowledge and experience from:

  • Working with APIs and actually get excited
  • E-commerce platforms
  • Transport Management Systems (or Transport Admin Systems)

And now for the part that you have been waiting for, our pitch:

We offer you

We offer you the chance to be part of something truly amazing. Your work will impact the experience of millions of users all across the continent. You will get to work with smart and passionate colleagues who never settle for “good enough” but remain pragmatic and collaborate to prioritize and push forward. With strong investors and high growth in existing markets, there is no limit to what we can achieve. You will be managing a service that there is an actual need for as the substitute is something that every consumer frowns upon today. We can promise you that you will be challenged, pushed to develop your skillset. The journey ahead is what excites every Instaboxer today and we are just getting started. Then there is the compensation package, benefits, centrally located office, etc. but we’ll get to that in due time.

If you’ve read this far there is clearly nothing stopping you from clicking the apply button. We look forward to meeting you.

Or, know someone who would be a perfect fit? Let them know!


Smältvägen 19
168 67 Bromma Directions 010-206 90 01 View page

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